Renting a truck to transport goods is a popular and flexible solution for intra-city, inter-provincial or cross-North-South transportation. However, many users, especially individual customers or small businesses, have encountered unexpected risks such as: damaged goods, late delivery, loss, additional costs or working with a less reputable unit.
So how to effectively avoid these risks? The following article will help you identify the 6 most common risks when renting a truck to transport goods, and provide specific solutions to proactively handle or prevent them from the beginning.
1. Damage or loss of goods
❌ Risks:
Goods being dented, broken, scratched or lost during transportation is one of the most common incidents - especially when not packaged properly, the vehicle travels long distances or the goods are not loaded properly.
✅ How to prevent:
Pack carefully with cartons, shockproof covers, pallets (if the goods are heavy)
Clearly state: "Fragile goods - Do not stack - Must be kept upright"
Take photos of the condition of the goods before handing over
Make a delivery record, ask the driver to sign and confirm
It is recommended to buy transportation insurance for high-value goods
2. Late delivery, not on time as committed
❌ Risks:
The vehicle arriving a few hours late or being delivered many days late will greatly affect the production progress, contract or reputation with customers.
✅ How to avoid:
Request the unit to commit to a specific pick-up and delivery time in the contract
Choose a carrier with a fixed schedule and experience on the route you need
Always keep in touch with the driver or coordinator
Avoid choosing carriers with too cheap prices (easy to collect more goods, late delivery)
3. Unclear costs
❌ Risks:
Some units initially quote very low prices, but when completed, they add toll fees, waiting fees, night surcharges, loading and unloading fees, etc.
✅ How to avoid:
Request a full quote before finalizing the service
Clarify: Does the price include toll fees? Is there a waiting fee? Who is responsible for loading and unloading?
Should clearly state the price and additional charges (if any) in the contract/agreement
4. Working with an unreliable transport unit
❌ Risks:
Not arriving on time, using a vehicle not as agreed
No contract, no invoice, no responsibility if an incident occurs
Disappearing when goods are disputed or damaged
✅ How to avoid:
Choose a unit with clear information, website, fanpage, positive customer reviews
Always ask for a contract or shipping receipt
Check the company address and actual fleet, do not work with anonymous intermediaries
5. Vehicle not suitable for the type of goods to be transported
❌ Risks:
Renting a vehicle that is too small, having to turn around → wasting time and money
Renting a closed-box vehicle but bulky goods do not fit
No refrigerated vehicle to transport food that needs temperature preservation
✅ How to avoid:
Clearly identify the type goods, weight, size before renting
Ask carefully about the vehicle type, box size, payload
For special goods (refrigerated, super long, super heavy goods), you should send pictures and specific requests so that the carrier can advise on the right type
6. Lack of delivery documents - easy to dispute
❌ Risks:
No delivery record, no photos of goods, no one to confirm → difficult to prove when there is damage, loss or wrong delivery.
✅ How to avoid:
Always make a delivery record, clearly stating the quantity - status - signature of both parties
Take photos of goods before and after delivery
Send a checklist of goods to the recipient for easy checking
Conclusion
Whether you rent a truck to transport goods within the city or between provinces, risks always exist if you do not control the process well. However, these risks can be completely avoided effectively if you:
✅ Prepare information carefully
✅ Choose a reputable transport unit
✅ Sign a clear contract
✅ Track and check goods properly
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