In the supply chain of goods, choosing a transport unit is one of the decisions that directly affects the efficiency of the business. Especially with the North-South road transport route - where the distance is long (1,600 km) and the volume of goods transported every day is extremely large - choosing the right reputable transport unit and delivering goods on time not only helps the business save costs but also maintains its reputation with customers and partners.
1. Prioritize units with regular North-South routes every day
✅ Why is it important?
Regular vehicle schedules ensure continuity in the supply chain.
Help handle urgent orders well, delivered the next day or within 48 hours.
If the vehicle breaks down or has an accident, they can easily coordinate a replacement vehicle.
🎯 Checking tips:
Ask clearly about the frequency of the vehicle's departure and return each day.
A reputable unit will have a clear route, including small trucks transferring within the city at both ends.
2. Choose a company with a diverse fleet, suitable for all types of goods
✅ Why is it important?
Not all goods are transported by one type of vehicle.
Refrigerated goods require refrigerated vehicles; heavy goods require tarpaulin trucks or containers.
🎯 Checking suggestions:
The fleet should have from 1 ton to 15 tons, containers, closed trucks, flatbed trucks.
Provide real vehicle images or vehicle list on website/fanpage.
3. Have a clear transportation contract - full commitment
✅ Why is it important?
The contract is the legal basis for handling incidents: late delivery, lost goods, additional costs...
Demonstrating professionalism and responsibility from the carrier.
🎯 Terms that need to be included in the contract:
Specific delivery and receipt time.
Full package price, details of additional fees if any.
Responsibilities of both parties when goods are damaged, late, lost.
Clear compensation policy.
4. The transport unit has GPS tracking, transparent itinerary reporting
✅ Why is it important?
Track where the vehicle is → proactively prepare the pick-up point.
Limit late delivery, wrong location reporting.
🎯 How to check:
Ask if there is an online bill of lading or send location via Zalo/SMS?
Large systems often have their own tracking application or fast delivery link.
5. Support professional packing and loading (if needed)
✅ Why is it important?
Many units only transport, do not support loading/unloading goods.
For fragile goods, machinery requires proper loading techniques to avoid damage.
🎯 Evaluation tips:
Ask clearly about loading and unloading fees - do you have your own team or outsource?
Do you have experience handling bulky, fragile goods?
6. Is there cargo insurance or a clear compensation policy
✅ Why is it important?
Long North-South routes have many potential risks: accidents, weather, vehicle overturns, theft of goods, etc.
Without insurance, damages are often not properly compensated.
🎯 How to check:
Ask if the unit provides cargo insurance?
What is the compensation policy if damage/loss occurs?
Have you ever handled compensation for customers?
7. Have you had experience transporting goods similar to yours
✅ Why is it important?
Shipping electronic goods is completely different from rice, wood, machinery, or cold goods.
Experienced people will advise on the right vehicle, suitable packaging, and optimal route.
🎯 Evaluation tips:
Ask the unit if they have transported the items you need.
You can request actual photos, videos, or a list of previous customers who have cooperated.
8. Have a website, fanpage, and transparent public information
✅ Why is it important?
Professional units always have clear information, easy to contact, and easy to look up.
Posting regularly shows that they operate regularly and transparently.
🎯 Checking tips:
Search for the company name on Google → see reviews, ratings.
See if the fanpage has real interactions, good customer feedback?
9. Is there quick customer care and consulting support
✅ Why is it important?
If you need to adjust the route, send additional goods, or ask about the status of the goods - who will support you?
Good after-sales service is a big plus for large businesses.
🎯 Suggestion:
Try calling the hotline - is the response fast and professional?
Is there a customer service staff for each contract and order?
10. Ability to handle urgent situations
✅ Why is it important?
Long distances, incidents are inevitable: broken vehicles, customers reschedule, delayed goods...
Professional units always have backup plans: dispatching other vehicles, switching to shuttle vehicles, early notification...
🎯 Suggestion:
Ask about the handling process when vehicles have problems, goods are delayed, what is the solution?
Is there a commitment to compensation if the unit causes damage due to delay?
Summary of 10 criteria for choosing a reputable North-South transport unit
Criteria Goals to achieve
Regular vehicle schedule Stable and on-time delivery
Diverse fleet Suitable for all types of goods
Clear contract Avoid disputes and costs
GPS tracking Transparent itinerary
Support loading and unloading Safe goods
Insurance available Reduce damage when encountering risks
Product experience Deliver properly, avoid damage
Have a website - fanpage Transparent information
Fast customer service Support throughout the order
Handle arising issues Avoid late delivery, causing damage
Conclusion
Choosing the right North-South transport unit by truck is not simply choosing a cheap unit, but choosing a professional partner - long-term companion - committed to efficiency. Choosing based on the above 10 criteria will help businesses minimize risks, optimize costs, and at the same time maintain prestige with customers and partners in business activities across the North - South.
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