Hiring a truck for transporting goods is a popular choice for many individuals and businesses due to its flexibility and cost-effectiveness. However, those using the service for the first time or lacking experience often have many questions regarding pricing, procedures, vehicle types, and safety. Below is a compilation of the most frequently asked questions when hiring a truck for transporting goods, helping you to be more proactive and avoid unnecessary risks.
1. When should you rent a truck for transporting goods?
You should rent a truck when:
• You need to transport large quantities of goods or bulky items
• Moving warehouses, offices, or homes
• Delivering goods to customers, agents, or partners
• Transporting goods inter-provincially or over long distances
• You don't have a suitable vehicle available
Compared to personal vehicles, trucks can carry more goods, are safer, and save time.
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2. What types of trucks are available for rent?
Truck rental services are currently very diverse and popular, including:
• 500kg – 1 ton trucks
• 1.5 – 2.5 ton trucks
• 3.5 – 5 ton trucks
• 8 – 15 ton trucks
• Closed box trucks, tarpaulin trucks
• Refrigerated trucks (for food products)
Depending on the type of goods, volume, and distance, the rental company will advise on the appropriate type of truck.
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3. How is the cost of renting a truck for transporting goods calculated?
The cost of renting a truck usually depends on:
• Type of vehicle and load capacity
• Distance of transport
• Rental time (per trip, per hour, or per day)
• Method of transport (within the city or intercity)
• Additional services: loading and unloading, waiting for the vehicle, packaging, etc.
You should request a comprehensive quote to avoid unexpected costs.
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4. Does truck rental include a driver?
Most truck rental services include a driver.
Drivers are usually experienced and familiar with the roads, helping to:
• Drive safely
• Avoid restricted roads and restricted hours
• Deliver goods on time
Some companies offer self-drive truck rentals, but this is less common.
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5. Is a contract required when renting a truck for transporting goods?
For high-value, long-distance shipments or full-service truck rentals, a contract is recommended to protect your rights.
The contract usually specifies:
• Vehicle type and load capacity
• Transportation route
• Delivery and pickup time
• Rental cost
• Responsibility in case of damage to goods
A contract helps limit disputes and unclear costs.
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6. Does the truck rental service include loading and unloading?
Many companies offer loading and unloading services, including:
• Manual loading and unloading
• Forklifts and cranes for heavy goods
• Labor assistance for packing
Loading and unloading costs may be charged separately or included in the service package. You should ask clearly from the beginning.
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7. Is the safety of goods guaranteed during transportation?
If you choose a reputable company, your goods will be safe thanks to:
• Trucks that meet technical standards
• Securely fastened goods
• Experienced long-distance drivers
• Compensation policy in case of accidents
For high-value goods, you should inquire about cargo insurance.
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8. Can I track the truck's journey?
Currently, many truck rental companies offer:
• GPS tracking
• Progress updates via phone or Zalo
• Notifications of pickup and delivery times
Tracking the journey helps you proactively arrange your delivery time.
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9. What should I keep in mind when renting a truck for long-distance transport?
When hiring a truck for long-distance cargo transport, you should:
• Pack your goods carefully
• Choose the right type of truck for your cargo
• Clearly agree on the total cost
• Ask for the expected delivery time
• Sign a contract if necessary
Thorough preparation will ensure a safe and timely delivery.
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10. How to choose a reputable truck rental company?
A reputable truck rental company usually has:
• Clear and transparent information
• Detailed and unambiguous pricing
• A diverse fleet of new, regularly maintained vehicles
• Professional and punctual drivers
• Clear contracts and policies
You should check customer reviews before making a decision.
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Conclusion
Understanding frequently asked questions when hiring a truck for cargo transport will help you be more proactive in the transportation process, save costs, and minimize risks. Whether you're an individual or a business, choosing the right type of vehicle and the right service provider will greatly determine the efficiency of your transportation.
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