North-South freight transport is an essential need for businesses, business households and individuals across the country. However, for those who use the service for the first time, there are many questions about freight rates, time, process, means and cargo insurance.
To help you better understand and easily choose the right unit, the article below summarizes the most frequently asked questions when using the North-South freight transport service, along with detailed, easy-to-understand answers from a professional perspective.
1. How long does it take to transport goods from North to South?
The time to transport goods from North to South depends on the delivery location, type of goods, and means of transport used.
On average, if traveling by road truck, the time will be as follows:
Hanoi → Ho Chi Minh City / Ho Chi Minh City → Hanoi: about 2.5 - 4 days.
Hanoi → Central region (Da Nang, Quang Nam, Hue): 1 - 1.5 days.
Ho Chi Minh City → Central region (Nha Trang, Da Nang): 1.5 - 2 days.
If you use express delivery service or full-trip vehicle, the time can be shortened by 20-30%, depending on the delivery requirements.
2. How is the cost of transporting goods from North to South calculated?
North-South freight rates are not fixed but depend on many factors:
The weight and volume of goods (calculated by kg, ton, or m³).
Type of goods (fragile goods, refrigerated goods, oversized goods will have separate surcharges).
Type of vehicle used: small truck, 8-ton truck, container truck, refrigerated truck...
Distance and delivery point: the further, the higher the cost.
Type of rental: rent the whole vehicle (full trip) or combine goods (split trip).
👉 For example:
Light, compact goods (cartons, consumer goods): 3,000 - 5,000 VND/kg.
Heavy, bulky goods, large quantities: from 1.5 - 3 million VND/ton depending on the route.
To know the exact price, you should contact the transport unit directly to get a quote based on actual information about the goods.
3. Should you rent a private truck (full trip) or combine goods to save costs?
Both forms have their own advantages, depending on your needs:
Renting a full trip:
Suitable when you have a lot of goods, want to be proactive in delivery time and location.
Goods are not shared with other goods → ensuring safety and privacy.
Faster shipping time, no need to wait for goods to be collected.
Combining goods (sharing a truck):
Suitable when you only have a small volume, not enough to rent a whole truck.
Cost savings of 30-50%, because the freight is shared with other customers.
However, the time may be a little longer due to having to collect and divide goods.
👉 If you are a small business or individual, the goods are not too urgent, the North-South consolidation form is the optimal choice in terms of cost.
4. What types of goods can be transported North-South by truck?
The North-South transportation service can now transport almost all types of goods, except for those prohibited by law.
Specifically including:
Consumer goods, electronics, components, household appliances.
Construction materials, iron and steel, industrial goods.
Agricultural products, dry foods, frozen goods.
Bulk goods, machinery, construction equipment.
Advertising goods, furniture, display goods, fair goods.
Depending on the type of goods, the transport unit will arrange a closed-body truck, tarpaulin truck, open-body truck or suitable refrigerated truck to ensure safety throughout the North-South journey.
5. How to ensure the safety of goods when transporting goods from North to South?
To best protect goods, you should:
Pack carefully: use carton boxes, foam, PE film or pallets if necessary.
Attach warning labels: "Fragile goods", "Keep upright", "Do not stack".
Take photos and count the goods before handing them over to the carrier.
Require a clear handover record or contract, detailing the type of goods and quantity.
Choose a unit with cargo insurance and GPS monitoring to easily track the route.
Currently, many reputable transport companies have a 100% compensation policy if there is loss or damage due to the fault of the transporter, so you can rest assured.
6. Does the transport service support loading and unloading of goods?
Yes. Most of the current full-package North-South transport services have a professional loading and unloading team, supporting:
Loading and unloading at the warehouse, factory, or delivery location as required.
Use forklifts, cranes, pallets, or workers depending on the type of goods.
May be charged separately or free, depending on the service package and quantity of goods.
If you do not have human resources at the delivery or receiving point, you should choose the "vehicle + loading + insurance" service to save time and ensure safety.
7. Do I need to buy cargo insurance when transporting goods from North to South?
The answer is yes.
Although the risk rate in road transport is quite low, with a distance of more than 1,700km from North to South, cargo insurance will help you:
Be more secure about the value of the goods, especially with high-value goods.
Be compensated in case of accidents, fires or unexpected damage.
Some transport units have included insurance in the freight rate, you should ask clearly when signing the contract.
8. Can I track the journey of the goods?
Currently, most professional North-South transport units have:
GPS system to locate vehicles in real time.
A waybill code lookup application or website.
Update status via Zalo, SMS or email.
Thanks to that, you can track the progress of the movement, know exactly where the goods are, when they will arrive, and proactively arrange your business plan.
9. What should you prepare before sending goods from North to South?
Before delivering the goods to the carrier, you should:
Carefully check the goods and pack them properly.
Clearly state the sender's address, recipient's address, and contact phone number.
Create a delivery note or transportation contract (if the quantity is large).
Take pictures of the goods as evidence when needed for comparison.
Notify the carrier if required
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