When there is a need to transport goods from North to South, many individuals and businesses are still wondering: which form to choose, what is the cost, are the goods insured, and how long is the delivery time?
To help you understand better, the article below summarizes the most frequently asked questions (FAQ) when using the North-South freight transport service by road, along with detailed, easy-to-understand and practical answers.
2. How are North-South freight rates calculated?
Freight rates are usually calculated based on 4 main factors:
1. Distance traveled (in km).
2. Weight or volume of goods.
3. Type of goods and storage characteristics (e.g., cold goods, fragile goods, dangerous goods, etc.).
4. Form of transportation:
• Consolidation (cost savings).
• Full trip charter (fast delivery, proactive time).
👉 Some units also apply preferential price lists according to volume - the more you send, the cheaper the price.
To get the most accurate quote, you should provide specific information about the goods (size, volume, delivery address).
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3. Should you choose the form of consolidating goods when transporting North-South?
If you do not need urgent delivery and want to save costs, consolidating goods is a reasonable choice.
This form is suitable for:
• Retail goods, light goods (under 5 cubic meters or 1 ton).
• Small businesses, online stores, individuals sending small goods.
👉 Advantages:
• Save 30-50% of costs compared to renting a whole vehicle.
• Goods are still delivered to your door (depending on the service).
👉 Disadvantages:
• Delivery time may be 1-2 days slower.
• Need to be carefully packaged to avoid collision with other goods.
If your goods are of high value or need to be delivered on time, you should choose to transport the whole trip to ensure absolute safety.
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4. Are goods insured when transporting from North to South?
Most professional transport companies have a goods insurance policy.
Depending on the value and type of goods, you can:
• Purchase separate insurance (for goods of high value).
• Or get free basic insurance support from the shipping unit.
👉 When signing the contract, you should carefully check the compensation level and insurance terms to ensure your rights if an unexpected incident occurs (accident, fire, damage, etc.).
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5. Can I track the journey of the freight vehicle?
Yes. Currently, most North-South transport units equip each truck with GPS.
Thanks to that, customers can:
• Track the vehicle's location in real time.
• Receive automatic notifications when the goods arrive or are being delivered.
• Contact the driver directly if you need emergency assistance.
Some companies also provide applications or websites to track the journey, giving customers absolute peace of mind throughout the transportation.
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6. What do I need to prepare before handing over the goods to the shipping unit?
Before handing over the goods, you should:
1. Pack carefully and properly.
2. Clearly state the sender and recipient information.
3. Attach warning labels: "Fragile goods", "Do not turn upside down", "Do not stack", if necessary.
4. Make a record of the goods handover (clearly stating the quantity, condition, time).
5. Take photos of the goods before sending as evidence in case of a complaint.
👉 Careful preparation helps ensure that the goods are handled properly, avoiding loss or damage.
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7. Can I send goods from multiple locations in the North and South?
Yes.
Many transport companies now support the consolidation of goods at many points in both the North and the South such as:
• Hanoi, Hai Phong, Bac Ninh, Hung Yen…
• Ho Chi Minh City, Binh Duong, Dong Nai, Long An, Can Tho…
👉 You only need to notify the specific address, the coordinator will arrange a transfer vehicle or pick up the goods at the location, saving time and effort.
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8. What to do if the goods are damaged or lost?
In case of an incident, the handling process usually includes:
1. Make a record of the scene with confirmation from both parties.
2. Assess the actual damage.
3. Proceed with compensation according to the terms of the contract or insurance.
👉 Therefore, you should choose a unit with a clear contract, transparent terms and a specific compensation policy for the best protection.
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9. Can I rent a truck to transport goods from North to South according to my own requirements?
Yes.
If you want to be proactive about time, route and vehicle type, transport units can provide:
• Private truck (full trip).
• Tractor, container or closed-box truck.
• Private driver under short-term or long-term contract.
👉 This service is very suitable for businesses with regular output or need to transport special goods, high-value goods.
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10. How to choose a reputable North-South freight transport company?
A professional transport unit needs to have:
• A diverse fleet of vehicles, operating in both directions North - South.
• Legal transport business license.
• Clear contracts, invoices and insurance.
• Full support services: loading, packing, delivery.
• GPS tracking system.
• Positive feedback from customers.
👉 Don't choose a carrier just because of the low price — choose a reputable, experienced unit with a clear commitment to responsibility.
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Conclusion
North-South freight transport service by road is the optimal choice for businesses, stores and individuals who need fast, flexible and cost-saving delivery.
However, for the shipment to be safe and on schedule, you need to:
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• Understand the shipping process.
• Choose the appropriate form (consolidated or full shipment).
And especially, choose a reputable, professional transport unit to receive full support from consulting, packaging to door-to-door delivery.
