North-South freight transport is a common and essential need of thousands of businesses in Vietnam - from manufacturing and trading companies to retail and e-commerce businesses. Among the current forms of transport, road transport is the most flexible, economical and widespread option, with door-to-door delivery, suitable for a variety of goods and volumes. However, to ensure efficient transport - on schedule - without risk, businesses need to understand the professional process from A to Z. This article will provide detailed instructions on the important steps when transporting goods from North to South by road, along with notes to help you optimize costs and ensure the safety of goods.
1. Receive and determine transportation needs
Before contacting the carrier, you need to prepare:
Goods information: type of goods, quantity, weight, size
Delivery - delivery point: warehouse address, recipient name, do you need door-to-door delivery?
Desired shipping time: pick up and deliver goods at what time?
Accompanying services: do you need forklifts, loading and unloading, cargo insurance, packaging?
🎯 Clearly identifying your needs will help you choose the right vehicle type, form of transportation and receive an accurate quote.
2. Choose the appropriate form of transportation
Depending on the nature of the goods and budget, you can choose:
Transportation form Suitable for Main advantages
Consolidation of goods Small, non-urgent goods Low cost, optimal for small businesses
Renting a whole vehicle Large quantity of goods, need to go quickly, special goods Proactive time, safer
Refrigerated vehicles Goods that need to be kept at temperature Maintain the quality of food, pharmaceuticals
Road containers Pallets, machinery, industrial equipment Transporting large quantities, long distances
3. Quote and sign a transportation contract
After choosing the appropriate form, the transport unit will provide:
Detailed quote: unit price/km or per trip, including surcharges or not
Transportation contract (should have if the goods are of high value or long term)
Commitment to delivery time, responsibility for preserving goods
📌 Note:
Always confirm clearly the delivery location - time - vehicle type – liability for compensation
For high-value goods, cargo insurance is required
4. Packing and preparing goods
This is an extremely important step to ensure safety during long-distance transportation.
🔒 Packing instructions:
Use cartons, pallets, suitable packaging
Shockproof, moisture-proof wrapping if the goods are fragile
Clearly label: name of goods, recipient address, warnings "Fragile", "Do not stack goods", "Keep upright" ...
✅ Check carefully before handing over:
Note the quantity, image of goods before handing over to the driver
Create a warehouse receipt or handover record
5. Loading and delivery of goods at the departure point
In case of loading and unloading:
Clearly agree who is responsible: the owner of the goods or the shipping unit
Prepare personnel, forklift, or hire a professional loading and unloading team
Check before the vehicle departs:
Vehicle license plate, driver's name, expected delivery time
Handle all accompanying documents (invoice, delivery note)
6. Track the transportation process
With the North - South route, the transportation time usually takes from 2 - 3 days.
A reputable unit will:
Update the vehicle location in real time via GPS, Zalo or management software
Proactively notify if there is an incident, traffic jam, weather affecting the route
✅ Customers should keep in touch with the driver or coordinator to monitor progress.
7. Delivery and handover at the receiving point
The driver will contact the recipient before arriving. Upon receipt of goods:
Carefully check the quantity and condition of the goods
Sign the delivery receipt, take photos as evidence if necessary
If there is damage or missing goods: make a record immediately and send it to the shipping unit
8. Complete the order and pay
Confirm successful delivery
Check the invoice, compare with the contract
Pay according to the agreement (transfer, cash, monthly payment...)
🧾 Businesses should request a VAT invoice if they need to deduct tax.
9. Evaluate the effectiveness and learn from experience
After each shipment, you should:
Evaluate the level of satisfaction with: delivery time, cost, service attitude, safety
Record risks (if any) to adjust the process or change the transport partner if necessary
✅ This helps you improve the quality of logistics services and optimize long-term costs.
Conclusion
Although the North-South freight transport process by road is not too complicated, it requires close coordination between the parties, careful preparation and good control of each step. When the process is properly implemented, businesses will not only save costs, but also improve delivery efficiency and customer experience.
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