North-South freight transport by truck is a popular form because of its flexibility, cost-effectiveness and door-to-door delivery capability. However, the distance of more than 1,700 km with many stops, complex weather and traffic conditions and differences between suppliers make this form potentially risky. Incidents such as late delivery, damaged goods, loss, or unreasonable additional costs can cause businesses great losses.
1. Late delivery - affects production or business plans
❌ Cause:
The vehicle departs late due to too many goods being combined.
Traffic jams, bad weather, road repairs on Highway 1A.
The driver is not familiar with the route or the delivery is not on schedule.
✅ How to avoid:
Choose a unit with a clear delivery time commitment, GPS tracking.
Prioritize renting the entire trip for orders that need to be delivered on time.
Add 1-2 days of reserve time if delivering during peak times.
2. Damage to goods due to incorrect packaging or careless transportation
❌ Cause:
Fragile goods are placed together with heavy goods.
Not securely secured in the vehicle.
Unsuitable vehicle: the tarpaulin carrying the goods needs a closed container.
✅ How to avoid:
Pack according to standards: use carton boxes, pallets, foam, shockproof.
Clearly note on the package: "Fragile", "Do not stack", "Be careful when moving".
Choose a unit with experience in handling similar goods.
3. Lost or wrong delivery
❌ Reason:
Combining goods from many customers on the same vehicle but lacking control of labels.
Delivering to the wrong address due to the driver's wrong route or incorrect recipient information.
No reconciliation report when delivering goods.
✅ How to avoid:
Stick the item code and recipient information on each package.
Provide the recipient's address and phone number in detail, with prior confirmation.
Always request a delivery receipt, with a signature upon delivery.
4. Unexpected costs not included in the contract
❌ Reason:
Being charged additional tolls, loading and unloading fees, and waiting time surcharges.
The transport unit does not notify the additional charges in advance.
No detailed quotation from the beginning.
✅ How to avoid:
Request a full quotation in writing/email.
Clarify details in the contract: fuel, tolls, loading and unloading, waiting for goods.
Do not pay additional fees if there are unreasonable charges or no documents.
5. Lost or missing goods without compensation
❌ Reason:
No contract clearly stating responsibilities.
The transport unit refuses to compensate due to "force majeure".
No evidence of the original quantity of goods.
✅ How to avoid:
Always sign a transport contract with clear compensation terms.
Take photos of the goods and make a record when handing over to the driver.
For high-value goods, it is advisable to buy cargo insurance.
6. Inexperienced or irresponsible drivers
❌ Reasons:
Delayed delivery, no status updates, unprofessional attitude.
Unable to handle when goods are stuck, lost, or have an accident.
No support for loading and unloading despite initial commitments.
✅ How to avoid:
Choose a transport unit with its own driver, well-trained.
Request driver information, contact for confirmation before receiving goods.
Prioritize units with a dedicated 24/7 coordination team.
7. Lack of transparency in delivery, difficult to control progress
❌ Reasons:
No bill of lading or tracking system.
Difficult to contact the driver when needing to change the time/address of receipt.
Not reporting incidents in advance, making businesses passive.
✅ How to avoid:
Require the unit to have a journey tracking system, reporting via GPS/Zalo/SMS.
Transactions through channels can store content (email, chat) for easy comparison.
Have a separate coordinator to closely monitor orders.
Conclusion
Transporting goods from North to South by truck is an effective form, but it cannot avoid potential risks if not well controlled. Understanding common risks and effective prevention methods will help you save costs, ensure the quality of goods and maintain business reputation.
✅ Choose a professional, transparent and clearly committed transportation partner - this is the key to operating safe and sustainable North-South logistics.
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