Renting a truck to transport goods is a flexible and economical solution for both individuals and businesses in needs such as: moving house, transporting goods, clearing warehouses, delivering goods between provinces... However, many people, due to subjectivity or lack of experience, encounter unnecessary troubles: price increase, late delivery, damaged goods, and even being scammed.
❌ Mistake 1: Renting a vehicle without clearly defining the needs
Many people when renting a truck only briefly describe it as "carrying a few cubic meters of goods", "1-ton vehicle", "delivering goods to the province", without specifying the details:
Volume and size of goods
Type of goods (fragile, heavy, bulky, etc.)
Route and distance traveled
Delivery time required
As a result, you may choose the wrong type of vehicle, leading to:
Vehicle too small: have to make many trips, increasing costs
Vehicle too large: waste of rental money
Does not ensure the safety of goods
✅ How to avoid:
Before calling a vehicle, take a preliminary measurement and note:
Total volume of goods (kg or m³)
Large size of the package
Specific delivery and receipt location and time
Do you need loading or unloading or support upstairs?
The clearer the information, the easier it is for the carrier to advise on the right type of vehicle, quote the correct price, and you won't be "cheated".
❌ Mistake 2: Choose a service just because of... cheap price
Cheap prices are always attractive, but too cheap has many potential risks. Many subjects quote low prices to "attract customers", then:
Incur additional fees: loading and unloading fees, waiting, turning around...
Using old, degraded vehicles, causing damage to goods
Bad service attitude, drivers do not support
There are even cases of fraud, requiring a deposit in advance and then "disappearing".
✅ How to avoid:
Always compare prices and accompanying services between at least 2-3 units.
Don't be afraid to ask: What does the price include? Are there any hidden fees?
Prioritize units with clear contracts, good reviews, and long-standing reputation.
❌ Mistake 3: Not checking the legal information and reviews of the rental unit
Many people rent cars through Facebook posts, Zalo or from strange phone numbers, without verifying their identity or reputation. This can easily lead to:
Losing deposit
Damaged goods but not compensated
Car arrives late or does not arrive
✅ How to avoid:
Find a unit with a clear address, official website, transparent company information.
Check customer reviews on Google Maps, fanpage, reputable forums.
Request a contract or receipt even if the rental period is only a few hours.
❌ Mistake 4: Not signing a contract or clear agreement
Renting a car by word of mouth or oral agreement is an extremely common mistake, especially with small orders or hourly rentals. But if a dispute arises, there is no evidence to complain.
✅ How to avoid:
Request the contract to clearly state the following information:
Vehicle type, cargo volume, route
Time of pick-up and delivery
Rental price and additional fees
Responsibility in case of incidents (broken goods, delays, etc.)
If no contract is signed, at least there should be a confirmation message via Zalo or email.
❌ Mistake 5: Not checking the goods before and after transportation
A common mistake is that the renter does not carefully check the goods before delivery and after receipt. This can easily lead to:
Loss of goods, missing packages without clear reasons
Failure to promptly detect damaged, torn, dented goods
No basis for compensation
✅ How to avoid:
Make a list of goods before loading (if possible)
Take photos of goods and packaging as evidence
When receiving goods, check carefully before signing confirmation
✅ Summary
Renting a truck seems simple, but if you are not careful, you can easily "lose money and get sick". The 5 most common mistakes include:
Not clearly defining transportation needs
Choosing a service just because it is cheap
Ignoring the reputation of the rental unit
No contract or clear confirmation
Not carefully checking the goods when delivering - receiving
As long as you are a little careful before renting, applying the above mentioned prevention methods, it will definitely help you rent a reputable truck - good price - right for your needs.
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