In recent years, the truck rental service has grown rapidly due to the increasing demand for transportation. However, in addition to reputable and professional units, the market has also seen many sophisticated scams that make renters pay a high price – both financially and in terms of time.
⚠️ 1. Impersonating a reputable company to collect deposits
❗ Trick:
Crooks use the names and images of famous truck rental companies, create fake websites or fanpages that are 90% similar to the real thing. After the customer contacts and confirms the vehicle, they ask for a deposit of 30-50% of the contract value, then... disappear completely.
🔎 Signs to recognize:
The website does not have a clear address or the address does not exist on Google Maps.
The rental price is unusually cheap compared to the general level.
The consultant speaks hastily, urging to transfer money on the same day.
New fanpage, little interaction or only shares advertising content.
✅ How to avoid:
Do not transfer money before verifying the address and reputation of the unit.
Find information on Google Business, actual reviews, ask for opinions from people who have used it.
Request to provide business license, sample contract, driver information if it is a full service.
⚠️ 2. Delivering old, damaged, or non-compliance vehicles
❗ Tricks:
Some places advertise new, clean, and powerful trucks, but when delivering the vehicles, they are old, have weak engines, many technical errors, or are not the correct tonnage as committed.
🔎 Signs to recognize:
Do not let customers see the vehicle before making a deposit.
Avoid when customers request actual images or vehicle documents.
The contract contains general information, not details about the vehicle type, year of manufacture, or license plate.
✅ How to avoid:
Only make a deposit after viewing the actual vehicle or authentic images/videos.
Carefully check the vehicle information before signing: license plate, tonnage, interior and exterior condition.
If you rent a car: test drive, check the engine, brakes, lights, tires, rearview mirrors, etc.
⚠️ 3. Increase in unclear additional fees
❗ Tricks:
Initially quote a low price to "attract" customers, but then give many reasons to suddenly increase the price such as: loading and unloading surcharges, highway surcharges, road tolls, overtime fees, etc. Customers who do not understand the contract can easily be "ripped off" twice as much as the original agreement.
🔎 Signs to recognize:
Do not send a detailed quote, only give verbal or Zalo quotes.
Do not sign a clear contract, do not have a "additional fee" section.
Extremely low price compared to other units but do not explain reasonably.
✅ How to avoid:
Request a quote in writing or email, with a signature and stamp.
Read the contract carefully, pay attention to the "additional fee" section.
Agree clearly: total price, what is included - write specifically in the contract.
⚠️ 4. Lead customers to virtual car delivery locations or "ghost parking lots"
❗ Trick:
Crooks create fake "car delivery" locations, even rent short-term parking lots to create trust. After receiving a deposit, they arrange to deliver the car at a certain location, but the customer waits forever without a car or the order is unexpectedly canceled, losing the deposit.
🔎 Signs to recognize:
The car delivery location is not fixed, constantly changing at the last minute.
No sign, no one on duty at the parking lot.
Transactions are only via phone/Zalo, no face-to-face meetings.
✅ How to avoid:
Only work with units with clear parking lots, you can go to the place to see the car.
Go directly to the delivery location to verify before making a deposit.
⚠️ 5. Ambiguous tricks when making contracts and handover minutes
❗ Tricks:
Many fraudulent units do not provide official contracts, or provide sketchy contracts, without provisions to protect customer rights. When an incident occurs, customers cannot claim their money back or make a complaint.
🔎 Signs to recognize:
The contract has no legal value, no signature, no company stamp.
No clear compensation terms, no commitment to vehicle delivery time.
No vehicle or delivery minutes.
✅ How to avoid:
Require a clear, legally valid contract.
Fully record information of the renter, deliverer, vehicle, schedule, price.
Take photos and videos of the entire vehicle and goods before handing over.
✅ Summary: Safe Truck Rental – Always Be Alert and Check Carefully
Renting a truck seems simple but it is fraught with risks if you are inexperienced or gullible. Always be vigilant, verify all information carefully, and prioritize working with reputable units that have been in the market for a long time.
A quick summary of 5 ways to avoid scams when renting a truck:
Verify the service provider carefully.
Do not transfer a deposit before viewing the vehicle and the contract.
Request a transparent, detailed quote.
Check the condition of the vehicle before receiving it.
Always have a complete contract and handover record.
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