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Common Mistakes When Renting a Truck and How to Avoid Them

Renting a truck to transport goods is a popular choice for individuals and businesses to transport goods quickly and cost-effectively. However, not everyone has experience in renting a truck, leading to mistakes that make the transportation process difficult or incur unexpected costs. Below are common mistakes when renting a truck to transport goods and how to avoid them.
1. Not Clearly Identifying Transportation Needs
 
Mistakes:
 
Not clearly identifying the volume and size of the goods, leading to renting a vehicle that is too small or too large for the actual needs.
 
Not knowing the transportation distance clearly, leading to incorrect estimates of costs and delivery times.
 
How to avoid:
 
Measure the size and volume of the goods before renting a vehicle.
 
Determine the pick-up and delivery points to choose the appropriate vehicle type.
 
Refer to the truck rental price list by tonnage to optimize costs.
 
2. Choosing an Unreliable Car Rental Unit
 
Mistakes:
 
Renting a vehicle from an unreliable unit leads to unprofessional drivers, delays, or unexpected costs.
 
Not checking the contract leads to disputes when an incident occurs.
 
How to avoid:
 
Carefully research the information of the car rental unit through customer reviews, website, fanpage.
 
Require a clear contract with detailed terms on freight rates and responsibilities in case of incidents.
 
Avoid choosing units with prices that are too cheap compared to the general level, because they may come with poor quality services.
 
3. Not Checking the Vehicle Before Renting
 
Mistakes:
 
Not checking the condition of the vehicle before receiving it, leading to technical problems during transportation.
 
Not confirming the type of vehicle suitable for the goods, leading to difficulties in loading and unloading.
 
How to avoid:
 
Request the rental unit to provide a vehicle that meets the commitment on load capacity and operating condition.
 
Check the engine, brakes, lights, and tires to ensure the vehicle operates well.
 
If the goods are special such as fragile goods or frozen goods, request a specialized truck.
 
4. Not Packing the Goods Properly
 
Mistakes:
 
Insecure packaging causes damage to the goods during transportation.
 
Not marking fragile goods, causing drivers and loading staff to be careless.
 
Not arranging goods properly, causing imbalance or wasting truck space.
 
How to avoid:
 
Use cartons, wrapping film, and foam padding to protect goods.
 
Label “Fragile Goods” to ensure safety when loading and unloading.
 
Arrange goods in order of priority: heavy goods at the bottom, light goods at the top.
 
5. Not Agreeing on Costs and Surcharges in Advance
 
Mistakes:
 
Not asking clearly about additional costs such as road tolls, loading and unloading, and storage.
 
Not agreeing on payment methods, leading to disputes when receiving goods.
 
Paying in full in advance without a clear commitment from the shipping unit.
 
How to avoid:
 
Ask details about fees other than the rental price (fuel surcharges, loading and unloading fees, waiting fees).
 
Agree on payment methods, with clear invoices or receipts.
 
Pay only a portion in advance, the remainder after completing the shipment.
 
6. Not Tracking the Shipment Process
 
Mistakes:
 
Not contacting the driver during the shipment, not knowing the actual delivery time.
 
Not checking the goods upon receipt, leading to difficulties in making complaints if there is damage.
 
How to avoid:
 
Ask the shipping unit to provide the driver's phone number for easy tracking of the journey.
 
If necessary, request a GPS tracking service to check the shipment progress.
 
When receiving the goods, carefully check the quantity and condition of the goods before signing for receipt.
 
7. Conclusion
 
Renting a truck to transport goods will be more effective if you prepare carefully and avoid common mistakes. Choose a reputable unit, check the vehicle before renting, pack the goods carefully, agree on a clear price and monitor the shipment process to ensure the goods are delivered on time, safely and cost-effectively.
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