North-South freight transport is a common need of individuals, businesses, factories and online businesses. However, before choosing a transport unit, many customers often have many questions about the process, cost, time and cargo insurance policy.
Full shipment. You can take the initiative in delivery time and ensure that the goods are not mixed with other orders.
👉 If you are a business that regularly exports goods or high-value goods, you should choose a full-trip vehicle to ensure safety and progress.
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4. What types of goods can be transported North-South by road?
Most types of goods can be transported by road trucks, including:
• Consumer goods, dry food.
• Industrial goods, components, machinery.
• Construction materials, furniture, wood, plastic.
• E-commerce goods, supermarket goods.
• Frozen goods, goods that need to be kept at temperature.
However, some special items such as flammable and explosive substances, dangerous chemicals, and prohibited goods need to be licensed separately or have a specialized transportation process.
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5. How are the costs of transporting goods from North to South calculated?
Shipping rates are usually calculated based on 5 main factors:
1. Distance (e.g. Hanoi - Ho Chi Minh City, Hanoi - Da Nang, etc.)
2. Volume and size of goods
3. Type of vehicle used (small truck, tarpaulin truck, closed truck, container truck, etc.)
4. Form of transportation (consolidated or full trip)
5. Additional services (loading, packaging, cargo insurance, warehousing, etc.)
Usually, the unit price ranges from 1,000 - 2,500 VND/kg, or from 300,000 - 1,500,000 VND/m³ depending on the time and type of goods.
👉 To know exactly, you should contact the transport unit directly to get a detailed quote based on the actual goods.
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6. Are the goods insured during transportation?
Yes.
Most reputable shipping companies provide cargo insurance to ensure customer benefits in the following cases:
• Goods are damaged due to force majeure.
• Loss, misplacement, fire or accident.
Depending on the type of goods and value, you can purchase voluntary insurance or receive free basic insurance support.
You should ask the shipping company to clearly state the insurance terms in the contract.
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7. Are there loading and unloading and packaging services?
Yes.
Many shipping companies now provide full loading and unloading and packaging services to support customers.
Specifically:
• Loading and unloading goods at warehouses, factories, or supermarkets.
• Packing goods with cartons, pallets, specialized packaging.
• Sealing, labeling and arranging goods neatly in the vehicle.
This service helps you save labor, time and ensure the safety of goods during the transportation process.
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8. Can the shipping journey be tracked?
Yes.
Professional shipping companies are equipped with GPS positioning systems on vehicles, helping to track the location and status of goods in real time.
In addition, the dispatcher will update the status of the goods via phone, Zalo or email to give customers peace of mind throughout the journey.
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9. What to do if the goods are late or damaged?
In case of delayed or damaged delivery, the handling process usually includes:
1. Immediately notify the shipping unit to make a confirmation record.
2. Check the cause and extent of damage.
3. The shipping unit compensates according to the value of the goods or the agreed insurance level.
With reputable shipping companies, this risk rarely occurs thanks to the strict inspection and storage process.
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10. What should be prepared before delivering goods to the North-South transport vehicle?
Before handing over the goods, you should:
• Carefully check the quantity, item code, and weight.
• Package securely, clearly state the recipient's information.
• Prepare invoices and documents (if any).
• Clearly notify special requests (such as fragile goods, cold goods, goods that cannot be stacked, etc.).
Careful preparation helps shorten delivery time and avoid errors during handover.
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11. How to choose a reputable North-South transport unit?
A reputable transport unit needs to ensure:
• Have a diverse fleet: from small trucks, tarpaulins, closed boxes to containers.
• Have a clear transportation contract, committed to the right schedule.
• Have cargo insurance and on-site support services.
• Have a transparent itinerary management system, professional consultants.
👉 Avoid choosing unusually cheap units, because it is easy to incur risks or hidden surcharges after signing the contract.
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Conclusion
North-South freight transport service by road is the top choice thanks to its flexibility, reasonable cost and door-to-door delivery ability.
However, for the shipment to go smoothly, you should clearly understand the process - costs - insurance benefits and choose a reputable unit with a transparent contract.
Hopefully the article with the above frequently asked questions will help you have a more comprehensive view, confidently use the service and optimize the cost of North-South freight transport for your business.
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