The need to rent trucks to transport goods is becoming more and more popular in life and business. However, many customers – especially those who use the service for the first time – often wonder with a series of questions: is renting a truck expensive, is the procedure complicated, if the goods are damaged, who is responsible?
1. How is the fee for renting a truck to transport goods calculated?
Normally, there are 3 main ways to calculate the fee:
By trip: suitable for long distances, large quantities of goods.
By hour: often used when delivering goods within the city, short distances.
By km: applied when it is necessary to calculate the actual distance in detail.
👉 In addition, customers need to pay attention to additional costs such as: road tolls, loading and unloading fees, waiting fees.
2. What types of trucks are there to choose from?
Customers can choose from many types of vehicles depending on their needs:
Small trucks (500kg - 2 tons): deliver goods within the city.
Medium trucks (2 - 5 tons): transport small and medium goods, inter-provincial transport.
Large trucks (5 - 15 tons): transport large volumes of goods, long distances.
Closed trucks, tarpaulin: protect goods from rain and sun.
Refrigerated trucks: food, pharmaceuticals.
20-40 feet containers: oversized, overweight goods, North-South.
3. When renting a truck, do you need to sign a contract?
If you only rent a small truck, transporting single goods within the city, you may not need a contract.
For large shipments, inter-provincial or North-South, you should sign a transportation contract to ensure:
Vehicle type, load capacity is clear.
Accurate delivery time.
Commitment to responsibility in case of incidents.
👉 The contract helps protect the customer's rights when risks arise.
4. If the goods are damaged, who is responsible?
With properly packaged goods, if damage occurs during transportation, the transport unit will be responsible according to the contract.
In case the customer does not pack carefully, or the goods are overloaded compared to regulations, the responsibility will be shared.
Many transport units also provide cargo insurance services, ensuring compensation when risks occur.
5. Does the car rental unit support loading and unloading?
Some companies only provide vehicles and drivers.
Many professional units have a full package service: vehicle + loading and unloading workers + packaging.
Customers should request a clear quote in advance to avoid additional costs.
6. Can I rent a truck to transport goods by the hour?
Absolutely possible.
Hourly truck rental services are popular in the inner city, suitable when:
Carrying a small quantity of goods.
Moving within a short distance.
Do not want to spend money on renting the whole trip.
7. Can I track the air freight journey?
Professional transport units today all have GPS systems or journey tracking applications.
Customers can know exactly where the vehicle is and where the goods have arrived.
This is an important factor to ensure transparency and safety.
8. Should you rent a freelance truck or a professional service?
Freelance truck: the price may be cheaper, but there are potential risks: no contract, slow delivery, difficult to handle when an incident occurs.
Professional service: stable price, clear contract, insurance, invoice.
👉 Advice: choose a reputable service, especially for large quantities or high-value goods.
9. Is the truck rental procedure complicated?
For small orders: just provide information about the goods, delivery point, contact phone number.
For large orders: need to sign a contract, deposit a part of the cost in advance.
In general, the current procedure is very simple and quick.
10. Can I book a truck to transport goods urgently?
Many transport units have fast truck services, with trucks available after only 30 minutes - 1 hour of booking.
However, for large volumes of goods or inter-provincial transport, it is recommended to book at least 1 - 2 days in advance to ensure a suitable vehicle is available.
Conclusion
Frequently asked questions when renting a truck to transport goods often revolve around:
How to calculate fees and price list.
Suitable type of truck.
Contract, rental procedures.
Responsibility for damaged goods.
Accompanying support services (loading, insurance, GPS tracking).
👉 Understanding this information will help customers rent trucks to transport goods safely, save costs and avoid risks during the transportation process.
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