Renting a truck to transport goods has become a common need for many individuals and businesses, from moving house, delivering goods within the city, to transporting goods between provinces or across the North - South. However, not everyone understands the professional truck rental process, leading to problems such as delays, additional costs, wrong delivery, and even lost goods.
1. Clearly define your transportation needs
Before contacting any transport unit, you need to accurately answer the following questions:
What type of goods do you need to transport? (Fragile, dry goods, food, furniture, etc.)
What is the estimated volume? (Kg or m³)
Transportation distance? (Inner city, inter-provincial, North - South)
Special requirements? (Refrigerated vehicle, moisture-proof, lifting by crane, etc.)
👉 This is the basis for choosing the appropriate vehicle type (1T, 3.5T, 5T, 10T...), the form of transportation (renting the entire vehicle or combining goods), and calculating the exact price.
2. Search and choose a reputable transport unit
You should look for units that:
Have experience in the type of goods you need to transport
Have a diverse fleet and are ready to operate quickly
Transparent information: website, fanpage, clear address
Have good reviews from old customers
👉 Don't hesitate to call to ask quickly:
Are there vehicles available?
How long will it take for the vehicle to pick up the goods?
Is there a transportation contract, insurance, and positioning?
3. Get a quote and choose a suitable service package
Usually, the price of renting a truck is calculated according to:
Vehicle load
Travel distance
Rental time (by trip, by day or by hour)
Accompanying services: loading, unloading, packaging, toll roads, waiting for goods
🎯 Note:
Request a full quote (including surcharges)
Ask clearly about the policy of calculating additional fees if there is an incident or schedule change
4. Sign a clear transportation contract (if the order is large or inter-provincial)
The contract must include:
Information of the lessee and the carrier
Description of goods, quantity, delivery and receipt points
Type of vehicle, driver in charge
Time of receipt and delivery
Cost and payment method
Commitment to insure goods, liability in case of risks
📌 For small orders, it can be replaced by a signed delivery receipt.
5. Prepare goods & pack carefully
Proper packaging helps avoid damage during transportation.
Use cartons, pallets, cling film, airbags for fragile goods
Clearly write the recipient's name and phone number on each package
Attach warning labels: "Fragile", "Do not flip", "Valuable goods"
Arrange goods in order of delivery for easy loading and unloading
🎯 If unsure, ask the transport unit for professional packaging support.
6. Hand over goods and receive delivery receipt
When the vehicle arrives to pick up the goods:
Check the license plate, the driver is correct as agreed
Deliver the goods, sign the delivery receipt with confirmation of each package
Special notes if any: fragile goods, need priority, do not stack...
📌 Take photos of the goods before loading them onto the vehicle as evidence to prevent risks.
7. Track the journey and support during the transportation process
Many units now have a tracking system:
Online lookup of bill of lading
Zalo/call center updates the route
Truck GPS in real time
🎯 Proactively contact the driver or coordinator if there is a change in the delivery point, road problems, etc.
8. Check and confirm delivery
At the receiving point:
Check the quantity and condition of the goods
Immediately note any damage or missing goods in the minutes
Request the driver to sign to confirm that the delivery is complete/late (if needed as evidence)
🎯 Should keep images and delivery invoices for payment and post-inspection purposes.
9. Payment and service evaluation
Depending on the contract, you can:
Pay immediately after delivery
Pay a part in advance, the rest after completion
Receive VAT invoice if you are a company
👉 After using, don't forget to evaluate the service quality:
Driver's attitude
Delivery time
Goods status
Customer support
10. Maintain long-term partnerships if the service is good
If the transport unit:
Delivery on time
Goods intact
Reasonable price
Quick response
👉 Save the information for long-term cooperation - even negotiate better prices for the next trips.
Conclusion
Renting a truck to transport goods is not simply "call a car and deliver the goods", but a professional process with many important steps: from determining needs, finding partners, signing contracts, to tracking and confirming delivery.
Following the right process will help you:
Avoid risks
Save costs
Increase shipping efficiency
Deliver on time, maintain reputation with customers
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