In the context of the increasing demand for transporting goods, moving houses, and delivering goods online, truck rental services have become a popular choice for individuals and businesses. However, many people have fallen into the situation of "losing money and getting sick" just because of lack of experience when renting trucks. Seemingly small mistakes can lead to serious consequences such as increased rental prices, delayed progress, damaged goods, and even contract disputes.
PART 1: MISTAKES BEFORE RENTING A TRUCK
1.1. Not carefully surveying transportation needs
❌ Common mistakes:
Not accurately determining the volume and size of goods
Incorrect estimates lead to renting a truck that is too small or too large, causing waste or not carrying enough
✅ How to avoid:
Measure the goods in advance, calculate the length, width, height
Determine the type of goods: fragile, bulky, requiring protection?
Ask the supplier: which type of vehicle is most suitable for your goods
1.2. Renting a car without checking the legal documents of the supplier
❌ Common mistakes:
Renting a car from an unclear unit, without a contract
Encountering a fraudulent or unprofessional service
✅ How to avoid:
Prioritize units with:
Official website
Specific address
Business registration certificate
Read reviews on Google, Facebook, reputable forums
1.3. Only choose a service based on cheap price
❌ Common mistakes:
Greeting a low price but encountering an old car, irresponsible driver
The service does not support porterage, does not insure goods
✅ How to avoid:
Compare at least 3 quotes from reputable parties
See details: Does the price include fuel, road tolls, loading and unloading, waiting time?
1.4. Not reading the car rental contract carefully
❌ Common mistakes:
Being charged additional fees due to violating the provisions of the contract
Unclear responsibility if the car breaks down, damaged goods
✅ How to avoid:
Always ask for a written contract or email confirming the terms
Read carefully: rental price, delivery time, plan when the car breaks down/cancels the trip
1.5. Not checking the condition of the car before receiving
❌ Common mistakes:
The car breaks down on the road, wasting time and money on repairs
Being blamed for the car damage without evidence
✅ How to avoid:
Before receiving the car, take photos/videos of the car's condition: tires, body, lights, trunk
Check the vehicle registration and insurance to see if they are still valid
PART 2: ERRORS DURING THE SERVICE USE
2.1. Not supervising the loading process
❌ Common mistakes:
Incorrect loading leads to breakage, dents
Not making full use of vehicle space
✅ How to avoid:
Send someone to supervise loading and unloading
Use cushioning materials, secure with ropes
If possible, choose a service with professional loading and unloading staff
2.2. Not providing the correct address and delivery time
❌ Common mistakes:
Vehicle arrives at the wrong location, is charged a waiting fee
Delayed work progress
✅ How to avoid:
Provide Google Maps, on-site contact phone number
Clearly state in the contract: delivery time frame
2.3. Not anticipating traffic jams, bad weather
❌ Common mistakes:
The vehicle does not arrive at the delivery point on time
Encountering heavy rain, flooding, damaged goods
✅ How to avoid:
Avoid rush hour if transporting within the city
Follow the weather forecast 1-2 days before booking a vehicle
2.4. Not monitoring the travel route
❌ Common mistakes:
The driver takes a detour, extending the distance to increase the fee
Delivering to the wrong address, to the wrong person
✅ How to avoid:
Request the driver to share the route via Zalo, Google Maps
Save the image/document of the receipt when delivering
PART 3: ERRORS AFTER COMPLETING THE CONTRACT
3.1. Do not check the delivery receipt
❌ Common mistakes:
Lost goods, missing goods but no evidence to verify
Difficult to complain if there is a dispute
✅ How to avoid:
Make a delivery receipt with signatures of both parties
Clearly state the status of the goods upon receipt and delivery
3.2. No response to service reviews
❌ Common mistakes:
Not sharing experiences makes others encounter similar situations
Missing the opportunity to request support or discounts next time
✅ How to avoid:
Send feedback on the website or service fanpage
If not satisfied, contact directly for professional handling
PART 4: SUMMARY OF 10 SERIOUS MISTAKES TO AVOID
No. Common mistakes Risk level Notes
1 Not surveying goods High Causing renting the wrong car, incurring additional fees
2 Renting a service without a contract High Easy to be cheated, unclear responsibilities
3 Choosing a car just because of the cheap price Average Poor quality of car, driver
4 Not checking the car before use Average Technical risks, being wrongly blamed
5 Delivering wrong address information, time Average Wasting time, waiting fee
6 No supervision queue High Easy to damage goods
7 No route control Medium Increased costs, wrong delivery
8 No delivery record High Lost goods, difficult to claim compensation
9 No reflection of service quality Low Loss of rights later
10 Not reading the rental contract carefully Very high Being forced to pay higher prices, subject to unreasonable fines
PART 5: SHORT TRUCK RENTAL CONTRACT FORM (SUGGESTION)
To avoid legal risks, you should have a minimum contract form including:
Information of party A (lessee) and party B (lessor)
Rental period, pick-up/return location
Vehicle type, license plate, accompanying driver (if any)
Rental cost, payment method
Commitment to compensation in case of damage to goods or vehicle
Signature and seal (if a business)
CONCLUSION
Renting a truck is a flexible and economical solution in transportation activities, especially for individuals, small businesses or medium-sized enterprises. However, this process contains many risks if there is no careful preparation and control.
Hopefully, through the above article, you have grasped the common mistakes when renting a truck and the most effective ways to avoid them. From assessing needs, checking legality, monitoring q
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